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Welcome to the NGO Quality Assurance Certification Mechanism (QuAM)


TOWARDS A PUBLICLY ACCOUNTABLE NGO SECTOR IN UGANDA.
The QuAM has been specifically developed for what is known in our country as ‘NGOs' and ‘NGO networks.' A network is defined as a network of non-governmental organisations, that is registered with the NGO Board or district authorities, and that brings together other organisations and/or individuals as its members.



CERTIFICATION STEPS

Certification steps
Certification Process

1. The candidate NGO applies for a Certificate: an application form is obtained from the District Committee. This includes an annex: the QuAM assessment form.

Certification Steps

2. The candidate NGO pays the prescribed fee. The District Committee may at the NGO's request, issue a letter to the candidate, certifying that the certification process has begun. The NGO fills the self-assessment part of the form, following the instructions given, and returns it to the District Committee with a copy of the receipt, showing payment of the certification fee.

3. The committee receives the form and publicizes the fact that the candidate NGO has applied for a certificate (such as on the sub-county notice board in the NGO area of operation), soliciting any comments within 1 month from the ‘public' (as described above).

4. The district Committee holds a meeting with the candidate NGO (as expeditiously as possible and normally no later than 1 month after receiving the NGO request), to review the self-assessment and to jointly assess the NGO, according to the standards listed on the form. Actual verification takes place. The relevant section of the form is filled and signed by representatives of both candidate NGO and Committee members (at the office of the candidate NGO).

5. The committee fills in the ‘comments after NGO meeting' section of the form.

6. The Committee members scrutinize any feedback from the public and may decide to seek additional information. The section ‘public comments received' of the form is then completed.

7. The committee sits to review all information and sends its recommendation to the National Council, normally within 2 months of the initial request. The Committee may provide recommendations for improvements, and what might be needed to obtain a Certificate.

8. The National Council may (1) approve the recommendation and issue the certificate (or provisional certificate), (2) seek additional information, where required or (3) reject the recommendation, giving its reasons for doing so. The Council normally issues a certificate within1 month of receiving the District recommendation.

9. The Candidate NGO is advised by the District committee of the National Council's decision. The NGO is encouraged to provide feedback on the fairness and other aspects of the Certification process to the district Committee and/or national Council. Where the NGO is dissatisfied with the decision of the Council, it may follow the conflict resolution procedure, as detailed in the implementation guidelines (a copy of which is available at the district committee office).


OTHER PAGES
CERTIFIED NGOS - As of 30th December 2016, the QuAM certification process continues to demonstrate its commitment to enhancing the quality and accountability of NGOs. During this period, a total of 154 NGOs successfully underwent certification, a significant milestone that highlights the growing dedication of organizations toward meeting the standards set by QuAM. Among these, 13 NGOs achieved the prestigious advanced certificates, signifying their exceptional adherence to best practices and organizational excel ....


APPLY FOR CERTIFICATE - The Quality Assurance Certification Mechanism (QuAM) application form is a vital tool for NGOs in Uganda striving to enhance their credibility, accountability, and operational standards. QuAM aims to foster self-regulation among organizations by setting benchmarks that ensure their activities align with ethical principles, transparency, and stakeholder involvement. Through the application process, NGOs demonstrate their commitment to improving internal systems, responsiveness to local communit ....


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